CYCOGS® Brand Recalls Returns Licenses
Check out
CYCOGS®
Product Information on Recalls, Returns, Return Material Authorization (RMA), and License Information and Agreements.
Product Recalls
The
CYCOGS® company as
an
AI Robotics Manufacturer, understands problems can occur.
If we identify a problem, and the repair is beyond a simple customer in-house fix, we may offer a product recall of the affected product.
Customers experiencing problems or having issues, please contact
Customer Service for help.
This may apply to products
Out of Warranty.
License Agreements
CYCOGS® software, depending on the system and application, may have
Software License Agreements.
These may be between a manufacturer of the software systems and components.
For example, some operating systems from
Microsoft or a
Linux distribution have license agreements outside the purview of
CYCOGS.
The
CYCOGS® company is
not responsible for other companies’ products or their licensing.
The
CYCOGS® company own written or generated software is the property of
CYCOGS LLC.
And the user is licensed to use the software in accordance with our
Software License Agreement.
Please read and agree to the
CYCOGS software license documents for the software product you are using,
or the
CYCOGS supplied software that came with your product.
License information or
questions must be directed to:
Support E-mail: support@CYCOGS.com
Return Policy, RMA
The
CYCOGS® company
understands that out products may need to be returned to the
CYCOGS® company for repair-evaluation
and / or repairs.
ALL Returns must have a valid
CYCOGS® company generated
Return Materials Authorization Number (RMA).
ALL returns must also be
properly packaged and shipped.
The CYCOGS®
company is not responsible for improper or marginally packaged returns and or damage in transit
.
If your product arrives in a damaged state, you will be responsible for the additional costs in repairing the damage from the shipping process.
For
Warranty repairs, and also Out of Warranty repairs,
please contact
Customer Service to start the
RMA process.
Support E-mail: support@CYCOGS.com