CYCOGS® Brand Recalls Returns Licenses



Check out CYCOGS® Product Information on Recalls, Returns, Return Material Authorization (RMA), and License Information and Agreements.

Product Recalls

Lab Return

The CYCOGS® company as an AI Robotics Manufacturer, understands problems can occur.  If we identify a problem, and the repair is beyond a simple customer in-house fix, we may offer a product recall of the affected product.  Customers experiencing problems or having issues, please contact Customer Service for help.
This may apply to products Out of Warranty.

License Agreements

CYCOGS® software, depending on the system and application, may have Software License Agreements.  These may be between a manufacturer of the software systems and components.  For example, some operating systems from Microsoft or a Linux distribution have license agreements outside the purview of CYCOGS.  The CYCOGS® company is not responsible for other companies’ products or their licensing.  The CYCOGS® company own written or generated software is the property of CYCOGS LLC.  And the user is licensed to use the software in accordance with our Software License Agreement.  Please read and agree to the CYCOGS software license documents for the software product you are using, or the CYCOGS supplied software that came with your product.
  License information or questions must be directed to:

Support E-mail:  support@CYCOGS.com


Return Policy, RMA

The CYCOGS® company understands that out products may need to be returned to the CYCOGS® company for repair-evaluation and / or repairs.
ALL Returns must have a valid CYCOGS® company generated Return Materials Authorization Number (RMA).
ALL returns must also be properly packaged and shipped The CYCOGS® company is not responsible for improper or marginally packaged returns and or damage in transit .  If your product arrives in a damaged state, you will be responsible for the additional costs in repairing the damage from the shipping process.  For Warranty repairs, and also Out of Warranty repairs, please contact Customer Service to start the RMA process.

Support E-mail:  support@CYCOGS.com